Business intelligence concentrating on the tools, technologies, applications, and practices used to collect, integrate, analyze, and present an organization raw data order to create perceptive and actionable business data.The procedures, technologies, and tools desired to turn data into information and information into knowledge and knowledge into plans that drive profitable business action. BI encompasses data warehousing, business analytics, and knowledge organization.Business Intelligence is defined as “knowledge gained about a business using various hardware/software skills which enable organizations to turn data into information.The processes, technologies, and tools needed to turn data into information and information into knowledge and knowledge into plans that drive profitable business action. BI encompasses data warehousing, business analytics, and knowledge management.Creating a single customer view business intelligence platform to enable analysis of customer needs Develop a series of customer analytical applications to understand and identify customer needs to Use the insights derived from the analytical applications to create new or customized products, services, and tactical campaigns that meet customer needs to drive revenue growth and cost optimization objectives Revitalized value growth with improved customer experience Operationalize the strategic use of data as part of business as usualThe systems that support BI solutions are very different from other systems in the company. Well-designed BI systems are adaptive by nature; they continually change to answer new and different business questions. And the best way to adapt effectively is to start small and grow organically. Each new increment refines and extends the solution, adjusting to user feedback and new requirements. Like a sprawling redwood forest, the best BI solutions take years to mature, expanding in breadth and depth over time. It is no coincidence that the value of a BI solution grows exponentially with the number of users and applications it supports.