Besides, maximum age for employment is 55 for men and 50 for woman. The working time is 8 hours per day and 6 days per week. If the employees work overtime, the company or the employers have to pay extra money for the employees follow time that they work. The success of the new product Ringing Star S213 Touch Phone in Vietnam will depend on the promotional plan of the team. Therefore, the company has to policy selected for jobs and recruitment candidate’s suitability. Employers should only discriminate according to ability, experience and potential.
All employment decisions should be based solely on a person’s ability to do the job in question; no consideration should be taken of a person’s sex, age, racial origin, disability or marital status. Discrimination against various groups in an organization has been made unlawful and legislation, which relates to equal opportunities and discrimination include the following: 6For Rehabilitation of Offenders Act: it is contains a table of the time intervals that must pass by before a conviction becomes spent.
It is unlawful for an employer to deny someone a job solely on the grounds that the applicant has a spent conviction and if the person is asked to declare on an application form whether he or she has a criminal record, the applicant is legally entitled to ‘forget’ about ever having been convicted. For the Disability Discrimination Act: this legislation introduced new rights for disabled person in the areas of employment, education, public transport and access to goods, facilities and services. It provides for disabled people not to be discriminated against in a variety of circumstances including employment.
For the Equal Pay Act: is intended to prevent discrimination between men and women with regards to the terms and conditions of employment. For sex, the Sex Discrimination Act renders it unlawful to make any form of discrimination in employment affairs because of marital status or sex. Employers are liable if their subordinate’s discrimination is also unlawful. It is also covers unfair discrimination against people who are married. For race, the Race Relations Act: the term ethic has been held to be much wider than race.
It uses a broadly similar approach to that of the Sex Discrimination Act and uses the same categorizations of direct and indirect discrimination and victimization7. Task 2a: Identify the mix of knowledge, skills and experience necessary from the team members to accomplish the project A team is any group of people organized to work together interdependently and cooperatively to meet the needs of their customers by accomplishing a purpose and goals. Teams are created for both long term and short term interaction8. The characteristics of a team is that its members voluntarily co-ordinate their work in order to achieve group objectives.
Teamwork is essential for competing in today’s global arena, where individual perfection us not as desirable as a high levels of collective performance. Working teams can be rewarding, but at times it can be difficult and downright frustrating9. In this case, the requirement of the company is built up a team to design a promotional plan for new product of the company. Therefore, the role of this team is very important and it affects directly to the success of new product of the company. Each member of the team must suit to the requirement about work experience, skill and knowledge.
Work experience is one of the most important characteristics the affect the performance of employees. In an ever increasing competitive market, work experience is very necessary. If the employees have more work experience, they can understand more about their work and give out good suggestions and ideas. Besides, experienced employees can understand clearly about the world of work and an awareness of their own skills and abilities. Work experience allows theory and practice to be closely linked. This relationship is essential to higher education especially in this field.
Moreover, experienced employees can use work experience to build on their strengths or work on their weaknesses. Understanding strengths, skills and interests will help the employees work more effectively. Knowledge is usable information. We can see knowledge as a personal capacity like a skill, experience and intelligence. Team knowledge are high effective at generating, accessing, knowledge, skill and experience necessary to address issues and exploit opportunities can achieve the advantage of over competitor. First of all, in this case, the members of the team must have knowledge about Vietnam Law.
This is very important when they need to do a contract with customers or others company. Besides, before giving a decision, the member of the team has to consider whether it follows the law or not in order to prevent from fine and litigation. Secondly, the members of the team must have good knowledge about the products. With the sales promoters, they must have basic knowledge about the products such as its usage, benefits and price. The customer relation engineer has to know all things about the touch phone in order to solve all problems given by the customers.
Besides, the market researcher needs the information about the phone to indentify effectively and rightly who is their main competitors in the market. Thirdly, Ringing Star S213 Touch Phone is new to the market so the members of the team has to have knowledge about Vietnamese market and the buying behavior of the customers in order to have an effective promotional plan that suit with the culture and living condition of Vietnamese people. Finally, the members of the team must have basic knowledge about IT technology such as using Microsoft Word, surfing the Internet, using mail and so on.
In these days, technology plays a key role in the success of the company. Therefore, the members of the team must be able to use and apply new technology in their work effectively. Skills are also the most important. First of all, team often deals with problems. Sometimes, it appears, that’s the whole reason why a team is created – to address problems. Good team players are willing to deal with all kinds of problems in a solutions-oriented manner. They’re problem-solvers, not problem-dwellers, problem-blamers, or problem-avoiders.
They don’t simply rehash a problem the way problem-dwellers do. They don’t look for others to fault, as the blamers do. And they don’t put off dealing with issues, the way avoiders do. Team players get problems out in the open for discussion and then collaborate with others to find solutions and form action plans. The second important skill that the members of the team should have is negotiation. Negotiating is a delicate process and a lot of thinking must go into it, both before it actually gets underway, and while it is going on.
When the parties involved in a conflict want to work toward an amicable resolution, they must engage in a communication process to decide what kind of a deal would be acceptable to both. In other words they must negotiate to reach an agreement. In this case, we work in a team so it is necessary to reduce the conflict between members in a team and ensure the quality of the work. Thirdly, teams often deal with changing conditions – and often create changes themselves. Good team players roll with the punches; they adapt to ever-changing situations.
They don’t complain or get stressed out because something new is being tried or some new direction is being set. In addition, a flexible team member can consider different points of views and compromise when needed. He or she doesn’t hold rigidly to a point of view and argue it to death, especially when the team needs to move forward to make a decision or get something done. Strong team players are firm in their thoughts yet open to what others have to offer – flexibility at its best. Finally, the members in the team must have good communication skill. Communication is very important to a business organization.
No organization can succeed or progress, build up reputation, and win friends and customers without effective communication skills. In fact successful communication is the pleasant relationship between the seniors and sub ordinates, between the workers and the management, between the customers and the sellers good and efficient system of communication helps in better coordination and efficient control. It results in clear understanding, good production, healthy climate within the organization willing cooperation among the various levels, if businessman can communicate effectively and successfully.
Profit and prosperity shall knock at the doors of firm, organization or shop keeper through effective system of communication. Poor and ineffective communication system may result in mismanagement, bad business and sure show down. Communication can build or destroy trust depending or use of words. A poorly worded message or talk may result in communication breakdown. On the other hand planned and well meant communication helps in better service, removes misunderstanding and doubts; builds up good will, promotes business and earns favorable references. It is the key to success in business and trade.
Therefore, the members of the team must good at this skill in order to keep the good relationship within the team and between the company and their customers as well as suppliers. Task 2b, 2c: Analyze dynamics within teams, stimulate and promote a team spirit which helps motivate and provides support to team members and also clarify expectations of relationships Team dynamics in the workplace is one of the vital ingredients necessary for growth and progress10. Teams are formed or brought together in an organization to achieve specific organizational objectives.
In an organization team dynamics often acts as a synergy for organizational members to input their ideas and creativity to further improve and innovate themselves in their work. Team values are the beliefs that are important to all members. Values are rules that can dictate the behavior of individuals. To build positive relationships, there are four types of differences to consider. The challenge is to find the unique combination of values that the team supports and that meet individual needs, so each member follows them for the benefits of the entire team.